on 02-11-2015 09:57 AM
Hi @Ana1413, thanks for your question! If your card is a credit card each cardholder needs to individually activate their card. The primary cardholder needs to activate their card first, then the supplementary cardholders can activate theirs. The supplementary cardholders letter will confirm this and an error message will play if they attempt to activate before the primary cardholder.
You can activate MasterCard Credit Cards by calling 1300 796 844, and MasterCard Debit Cards by calling 1300 654 918. These numbers should also be found on the sticker on the front of your new card Have a great week!