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L1ndros88
L1ndros88
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Posted by L1ndros88 L1ndros88

‎01-07-2016 10:01 AM - edited ‎15-11-2016 09:48 PM

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LyndsC
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Re: PAN on card not is not PAN for login

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Posted by LyndsC LyndsC

on ‎01-07-2016 12:11 PM

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Hi @L1ndros88, can I ask is the PAN you're logging in with your Online Business Banking (OBB) PAN? It's likely that the PAN on your Debit Card is your personal PAN, not for OBB.

For security reasons we can't access or discuss your personal account information over the forum, so it would be best to give us a call on 137000 so we can look into what's happened here, and also discuss your options for the token. Thanks!

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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
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Bankwest SWIFT code: BKWAAU6P | Find your BSB by logging into Online Banking
© 2017 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.