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Business Banking - RSA Tag

Posted by inodecloud inodecloud
Message 1 of 8 4,731 Views

We have using this RSA tag or key for a while now. Is there a plan or future of having an alternative such as google authenticator or other methods of logging in.

 

The real issue I have here is trying to with international Accounts teams is difficult as the RSA is physical.

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Re: Business Banking - RSA Tag

Posted by LyndsC LyndsC
Message 2 of 8 4,725 Views

Hi @inodecloud, we don't have any immediate plans for this, however we will ensure that your suggestion is passed on to our Business Banking team. Thanks!

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Re: Business Banking - RSA Tag

Posted by zorfling zorfling
Message 3 of 8 4,026 Views

+1 having an alternative option to not use the RSA tag for business accounts.

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Re: Business Banking - RSA Tag

Posted by DanaeC DanaeC
Message 4 of 8 4,024 Views

Hi @zorfling - I have passed this feedback onto the Business Team for you, I'm sorry that I don't have a different answer for you at this time.

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Re: Business Banking - RSA Tag

Posted by RodS RodS
Message 5 of 8 3,785 Views

Are there any updates on this?

 

FInd the RSA tag really inconveneient especially since it is so 2000s and there are much better ways (such as google authenticator) to acheive the same result - we all carry aorund a mobile phone.

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Re: Business Banking - RSA Tag

Posted by zorfling zorfling
Message 6 of 8 3,783 Views

@RodS I opened a personal account, it linked with my business account and now I can log in via the personal login/mobile app which is much nicer to use.

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Re: Business Banking - RSA Tag

Posted by DanaeC DanaeC
Message 7 of 8 3,781 Views

We don't have anything new to share on this sorry @RodS, though we will be sure to let you know if this changes.

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Re: Business Banking - RSA Tag

[ Edited ]
Posted by rhamo rhamo
Message 8 of 8 157 Views

Hi

 

Do you have any update on this? I concur with others in the forum. It is particularly difficult when travelling to ensure that suppliers are paid. Also, I always worry that at some point my token will either get misplaced or the battery will die leaving me in the lurch. Surely this is now just a case of keeping up with technology.

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