Bankwest Forum

Ask a new question
Forum Manager

Forum update #3

Posted by PeteW PeteW
Message 1 of 1 2,944 Views

I’m happy to report we’ve continued to implement improvements to online banking and the Bankwest app based on customer feedback form several channels including the Bankwest Forum – it’s precisely what we love to do!


Hot Topic

Unsurprisingly, Mobile remains a very popular topic amongst members as does Online Banking. We’ve continued to receive requests for Apple Pay and Android Pay and while we don’t yet have a launch date to share I can confirm we continue to make progress and will of course keep everyone updated as soon as information becomes available.


Useful Stuff

Activating a credit or debit card is quicker and easier than you might think. There’s no need to call or visit a store, it can all be done using online banking.


We like seeing our members visiting the mobile app and online banking release notes posts so we’ll certainly keep these going to keep you all up-to-date. We publish these before the changes actually go live, so you all know before everyone else Smiley Happy


If you need to remove a saved recipient from your payee list, @SarahF shared a link with the details


New Stuff

In July we updated online banking to address feedback from many customers including @Enigmaraff and @cgm by adding an ‘until further notice’ option to the scheduled payments process.


Just yesterday we made some changes to the Bankwest App including the above change to the scheduled payments process as well as the ability to edit scheduled payments (previously they could only be deleted and setup using the App).


Member Shout Outs

@cgm and @thewinchester continue to rule the ranks as our most Kudoed contributors with @JonS and @JustinJ right up there too as two of our colleagues working in the Mobile Team.



We’re all here to help so keep the questions and answers coming and don’t be shy to use that ‘Kudos’ button and accept responses as solutions so other members know they can find useful information in your posts Smiley Happy


Pete – Forum Manager

Was this helpful? Then give it 'Kudos'!

If your question was answered, select 'Accept as Solution' to make it easier for others to find.

Ask a new question
Top kudoed contributors

Bankwest SWIFT code: BKWAAU6P
© 2019 Copyright Bankwest, a division of Commonwealth Bank of Australia (Bankwest) ABN 48 123 123 124 AFSL / Australian credit licence 234945. All rights reserved. To use this Website, you are required to read the Financial Services Guide (which you agree to be provided by accessing the link). Bankwest is a division of Commonwealth Bank of Australia, which is the product issuer unless otherwise stated. Rates stated are subject to change without notice. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. For deposit and payment products, please ensure you read and consider the Product Disclosure Statement (which you agree to be provided through this link) before making any decision about the product(s). For lending products, lending criteria and fees and charges apply. Terms and conditions apply and are available on request.